Introduction

Welcome to Vendside Limited ("Vendside", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your use of our marketing and social media services, including all related websites, platforms, and communications. By using our services, you agree to be bound by these Terms.

Services

Vendside provides digital marketing, content creation, social media management, advertising, and brand strategy services to individuals and businesses. Specific service details, timelines, and deliverables will be outlined in individual proposals or subscription plans.

User Responsibilities

You agree to:

• Provide accurate and up-to-date information when signing up for services.
• Maintain the confidentiality of your account credentials.
• Use our services in compliance with all applicable laws and regulations.

Payment Terms

By providing your payment information to Vendside, you authorize us to charge the designated payment method for any purchases or subscription fees incurred. You affirm that you are an authorized user of the card or account and that you will not dispute the charges with your financial institution provided the transactions correspond to the terms indicated in this agreement.

In cases of recurring or subscription payments, you authorize Vendside to automatically charge your payment method on a recurring basis until the service is canceled in accordance with our cancellation policy.

Vendside reserves the right to suspend or terminate access to services if any payment is reversed or disputed without prior communication and resolution attempts.

Subscription Plans

Certain services may be offered on a subscription basis. Subscription terms, including billing cycle and pricing, will be disclosed at the point of purchase. Subscriptions automatically renew unless canceled in accordance with the policy outlined in Section 7.

Cancellations

You may cancel your subscription or one-time services by giving written notice at least 7 days before the next billing date. Canceling a subscription does not entitle you to a refund for the current billing period.

Refund and Subscription Dispute Policy

7.1 Refunds

Due to the nature of digital marketing and creative services, all sales are final and non-refundable once work has commenced. However, if you are unsatisfied with the service or believe a billing error has occurred, you must notify us within 7 days of the charge for consideration.

Refunds may only be granted under the following conditions:

• You were charged in error.
• The service was not delivered at all as agreed and no work has been initiated.
• Duplicate payments were made.

Partial refunds may be issued at Vendside’s sole discretion in cases where service was only partially rendered and the delay or failure was not due to the client.

7.2 Subscription Disputes

If you believe a subscription charge is incorrect, you agree to contact Vendside first to resolve the issue prior to filing a dispute with your financial institution.

Failure to notify us before initiating a chargeback or dispute may result in:

• Suspension or termination of your services.
• You being liable for any costs incurred by Vendside as a result of the dispute.

We will respond to disputes with all documentation and service records. In the case of fraudulent chargebacks, we reserve the right to pursue legal action.

Intellectual Property

All content created by Vendside remains the intellectual property of Vendside until full payment has been received. Upon full payment, ownership rights may be transferred to the client as per the service agreement.

Limitation of Liability

Vendside will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services. Liability is limited to the amount paid by the client for the specific service in dispute.

Changes to Terms

Vendside reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website or notifying you by email.