At Vendside Online, we strive to ensure your satisfaction with our services. This Return and Refund Policy outlines our guidelines regarding the return of purchased event tickets and the eligibility for refunds. By using our platform at, you agree to the terms described in this policy.

1. Ticket Return Policy:

a. Cancellation or Postponement: In the event of an event cancellation or postponement, you may be eligible for a refund. We will make reasonable efforts to inform you of such changes.

b. Event Organizer’s Policies: Refund eligibility may also depend on the policies set by the specific event organizer. Please refer to the event details and organizer’s policies for information on refunds.

c. Ticket Transferability: Unless explicitly stated otherwise, tickets purchased through Vendside Online are generally non-transferable.

2. Refund Eligibility:

a. Cancelled Events: If an event is canceled, you may be eligible for a full refund. We will process the refund to the original payment method used for the purchase.

b. Postponed Events: In the case of event postponement, your ticket may be valid for the rescheduled date. If you are unable to attend the rescheduled date, you may be eligible for a refund.

c. Refund Process: Refund requests must be submitted within a reasonable timeframe. Please contact our customer support at for assistance.

3. Non-Refundable Items:

a. Service Fees: Service fees associated with ticket purchases are generally non-refundable.

b. Partial Refunds: In some cases, partial refunds may be issued based on the event organizer’s policies.

4. Ticket Exchanges:

a. Event Organizer’s Discretion: Ticket exchanges are at the discretion of the event organizer. Please check with the organizer for information on ticket exchanges.

5. Contact Us:

a. Customer Support: If you have any questions or concerns regarding your ticket purchase or refund eligibility, please contact our customer support at

6. Changes to the Policy:

a. Policy Updates: We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly.

By using Vendside Online, you agree to comply with the terms outlined in this Return and Refund Policy. Thank you for choosing Vendside Online for your ticketing needs.